ISO 9001 (Quality management system)

Of the more than 13,000 standards that are monitored by the International Organization for Standardization the one that is recognized by companies worldwide as being synonymous with quality is ISO 9001:2015. Being certified to this standard is a key part of doing business in today's global marketplace.

IBM obtained a Corporate Certificate; to the ISO 9001 standard in 2001.   A Corporate Policy on Quality was also established at that time.   A four-Tier Global Quality Framework model has been established that provides direction on quality system initiatives.

IBM Italy has a separate certificate that was required for public tenders

The locations for many certified organizations listed in global business units or country business units can be found in the following links.