IBM Support

IBM SPSS License Key activation via email - Improved service

News


Abstract

IBM SPSS License Key activation via email - Improved service

Content

When licensing your IBM SPSS software without an internet connection, or when a firewall is preventing access to the IBM SPSS License server, there is an email service which allows you to send a preformatted email to obtain a license code.  Prior to May 19, 2020, this service experienced intermittent delays and unexpected outages. We have worked hard to improve this service. It is now faster, reliable and has improved instructions and messaging.
Using the License Authorization Wizard to request an email activation of your license
  • the steps for you to activate your license via email, using the License Authorization Wizard, will remain the same.  Make sure to use the "web mail" option and manually copy/paste the template in an email. (or update the template below and send)
  • once your email has been sent, the processing will be immediate and you can expect an email with your license key within a few minutes
  • in case of failure, we will send you the likely cause why the activation failed and we will give you next steps to correct
Example of activation template: (the key info for the activation is the Authorization Code and the Lock Code)
|<------- do not change or reformat the text below -------->
Product Activation Email
[United States]
[Authorization Code(s): cp040654cb4365c6704d]
[Lock Code: 10-12345]
Product Information
Product Name: IBM SPSS Statistics 25
Product Version: 25.0.0.0
Serial Number: NA
|<------- do not change or reformat the text above -------->
Replace the authorization code and the lock-code of the example by your own codes.
Send the completed template to the below email address and wait for the automatic response:
License key Activation template
This SPSSLS address can only be used for license key activation.   Any other request will not receive a response.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLVC7","label":"IBM SPSS Amos"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS3RA7","label":"IBM SPSS Modeler"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
08 February 2021

UID

ibm16212120