To report a problem to IBM, you must have a Software Maintenance Agreement (SWMA). When you submit a problem, use the corresponding product numbers and supply all information that pertains to the issue (ie: computer operating system), complete description of the problem and any data that is collected.
|IBM i Access Client Solutions||5733XJ1|
|IBM i Access Client Solutions - Windows Application Package||5733XJ1|
|IBM i Access Client Solutions - Linux Application Package||5733XJ1|
|IBM i Access for Web||5770XH2|
|IBM i Access for Web (Mobile)||5770XH2|
Call IBM Support:
- n the US, call IBM Support Line at 1-800-IBM-SERV (1-800-426-7378).
- Outside the U.S., find support contacts by going to: IBM Software Support Guide.
- Manage incidents electronically with IBM support at IBM Support Service Requests
- IBM Support portal
- For additional information, see IBM Electronic Support and the IBM Support Portal
Request a design change:
Submit requests for enhancements or design changes for IBM i Access, or any IBM i and related software. Visit this web page to see how.
For information about using IBM i Access products within a Virtual Machine, visit this web page.
02 December 2019