IBM Support

How to run a dump_info in IBM® Sterling B2B Integrator

Question & Answer


Question

How to run the dump_info.sh/cmd (UNIX/Linux / Windows) script in IBM® Sterling B2B Integrator.

Cause

B2Bi/SFG Support requested a dump_info output for troubleshooting purposes. How/where do I obtain it?

Answer

Microsoft Windows Operating System:
  1. Click Start > Run
  2. Type CMD and press Enter, or access the host operating system shell
  3. To go to the installation directory, type:
    cd <INSTALL_DIR>/bin
    and then press Enter
  4. Type: dump_info.cmd > dump_info.log  
    and then press Enter
  5. A file with the name "dump_info.log" will be created in the directory in which the command was run.

UNIX or Linux Platforms:
  1. To go to the installation directory like: <INSTALL_DIR>/bin
    Then do the command: ./dump_info.sh > dump_info.log
  2. A file with the name "dump_info.log" will be created in the directory in which the command was run.
iSeries platform:
Run the dump_info.sh command manually from a Qshell interactive session OR submit it as a job/CL (control language) program through PGM.
Example: SBMJOB CMD(QSH CMD('umask 002 ; cd install_dir/bin ; ./dump_info.sh > dump_out.txt')) JOB(SIMAIN)
NOTE: B2Bi 5.2.6 reached End of Support 9/30/2021; and B2Bi 6.x removed support for the iSeries platform.

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.5;5.2.4;5.2.3;5.2.2;5.2.1;5.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

HTG1636

Product Synonym

IBM® Sterling B2B Integrator; application; app; B2Bi; SFG

Document Information

Modified date:
28 February 2023

UID

swg21562125

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