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Troubleshooting
Problem
During JTS setup from web UI, on the Database Configuration page, the Connection to the SQL Server Database fails with the following error message:
The server was unable to connect to the database because the database connection settings are invalid or the database is unreachable(SQLSTATE: 08S01, SQLCODE: 0). Verify the connection settings in your teamserver.properties file. ID CRJAZ2654E.
For the time of error on web UI, the console.log shows an SSL-related error.
Error in the console.log:
Caused by: java.io.IOException: CRLQE0424E An error occurred instantiating database, Cannot create PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "SQL Server did not return a response. The connection has been closed. ClientConnectionId:942341f6-407b-48e2-94b8-3b8d26f21576".).
Symptom
Document Location
Worldwide
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Document Information
More support for:
Rational Collaborative Lifecycle Management
Component:
Jazz Team Server->Database->SQL Server
Software version:
All Versions
Document number:
6556764
Modified date:
25 January 2023
UID
ibm16556764
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