Featured documents for Rational ClearQuest

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Abstract

This page contains the most requested support documents as well as those recommended by the IBM Rational ClearQuest support team. This list will be updated periodically to reflect new trends and issues.

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This list reflects a small portion of our knowledge base. If your problem or question is not featured here, click the Support Portal tab and perform a keyword search. You can also click the devWorks forum tab to seek answers, advice, or opinions from other users from the Rational ClearQuest Community on developerWorks. Review the IBM Software Support Handbook for additional support options. Table of Contents: Planning, downloads, and licensing System Requirements Product Documentation Installation Education and Training resources Contacting Support and other options User groups and Social media

Planning, downloads, and licensing

This table summarizes available Release, Fix Packs, iFixes and other maintenance related information.

Topic	Link
Latest iFixes and Fix Packs for ClearQuest A comprehensive list of the latest, recommended fixes for Rational ClearQuest releases.	Link
Virtualization Policy for IBM Software Summary of IBM support for virtual environments.	Link
IBM Software Support Lifecycle Detailed information about the available IBM Software Support Lifecycle Policies.	Link
Rational Licensing overview Summary of Rational Licensing content and links	Link

System requirements

This table summarizes available system requirements documentation for Rational ClearQuest.

Topic	Link
System Requirements for Rational ClearQuest 7.1.x	Link
System Requirements for Rational ClearQuest 7.0.x	Link

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Product documentation

Product documentation can be found in numerous locations for Rational ClearQuest.

Topic	Link
About the Rational ClearQuest Information Center The Rational ClearQuest Information Centers contain the actual documentation.	Link
Rational ClearQuest Documentation page on Support Portal The Rational ClearQuest Documentation portlet contains links to available documentation, whitepapers, and IBM Redbooks.	Link
Rational ClearQuest on IBM developerWorks Find technical developer content and resources for IBM Rational ClearQuest.	Link

Installation

Product installation information can be found in numerous locations.

Topic	Link
Rational ClearQuest Support Portal Installation page The Rational ClearQuest Support Portal pages contain technotes and other information on installation related questions and issues.	Link
IBM Installation Manager Support Portal Installation page Information about IBM Installation Manager, the common installer used for IBM products. This product also has a Support Portal page.	Link

] [

Education and Training resources

Lear more about your product.

Topic	Link
IBM Education Assistant modules Offers a range of courses to suit your application, role, timeline, and preferred learning format.	Link
Rational training and certification A collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.	Link
ClearQuest videos on YouTube View the playlist for Rational ClearQuest videos on the Rational Support YouTube channel.	Link
IBM Rational Support on YouTube YouTube videos featuring tutorials for Rational products.	Link
IBM Electronic Support on YouTube YouTube videos are available to guide you through IBM Support options.	Link
Rational ClearQuest education content Education related content for Rational ClearQuest	Link

] [

Contacting Support and other options

Create a Service Request (SR) or submit a Request for Enhancement (RFE).

Topic	Link
Create a Service request Contact Rational Support for assistance with Rational ClearQuest.	Link
Rational RFE Community Help enhance Rational ClearQuest! Find existing requests for enhancement, or enter new ones.	Link

User groups and Social media

Leverage the user community.

Topic	Link
Rational ClearQuest forums Discussion forum for Rational ClearQuest on IBM developerWorks.	Link
Rational ClearQuest on Facebook Follow Rational ClearQuest on Facebook.	Link
Global Rational User Group Community Rational User Groups are independent, user-run organizations that provide an open forum to promote information exchange between customers and Rational staff.	Link
Notes From Rational Support Follow the Notes from Rational Support blog for the latest technical support information.	Link
Rational Support on Twitter Follow Rational Support on Twitter.	Link
Rational Support on Facebook Follow Rational Support on Facebook.	Link

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Featured documents for Rational ClearCase

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Featured documents for Rational ClearQuest

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