ERROR: Perl lib version (v5.8.1) doesn't match executable version (v5.6.1)

Troubleshooting

Problem

This technote describes a problem where multiple versions of Perl on a system can cause IBM® Rational® ClearQuest® to fail when running a Perl hook or script.

Symptom

Rational ClearQuest 2003.06.x contains a Perl 5.6.1 library. If a different version of Perl, such as Perl 5.8.1, has been installed on the system and a Perl hook is executed, the following error message may occur:

The reason for the failure was Perl lib version (v5.8.1) doesn't match executable version (v5.6.1) at program~1\perl\lib/config.pm line 32

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"API","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.10;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

More support for:
Rational ClearQuest

Software version:
2003.06.00, 2003.06.10, 2003.06.12, 2003.06.13, 2003.06.14, 2003.06.15, 2003.06.16

Operating system(s):
Windows

Document number:
355983

Modified date:
16 June 2018

UID

swg21280628

IBM Support

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