Troubleshooting
Problem
This technote describes a problem where multiple versions of Perl on a system can cause IBM® Rational® ClearQuest® to fail when running a Perl hook or script.
Symptom
Rational ClearQuest 2003.06.x contains a Perl 5.6.1 library. If a different version of Perl, such as Perl 5.8.1, has been installed on the system and a Perl hook is executed, the following error message may occur:
The reason for the failure was Perl lib version (v5.8.1) doesn't match executable version (v5.6.1) at program~1\perl\lib/config.pm line 32
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"API","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.10;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21280628