IBM Support

Downloading an AIX ISO for a specific OSLEVEL

Question & Answer


Question

How do I download a specific oslevel ISO image on the IBM ESS website?

Answer

ESS (Entitled Systems Support) is the web portal for worldwide license management.

https://www.ibm.com/servers/eserver/ess

AIX users can download software, and view software maintenance records on this site, through “My entitled software”.

NOTE: Due to file control requirements and export regulations, IBM Support is not authorized to deliver AIX file sets or ISO images directly to clients. Requests to IBM Support for delivery of AIX images will be redirected to the IBM Entitled Systems Support site (ESS).

If the particular release level is not available, you can select a lower base media version, then use Fix Central to obtain required updates.

Example:


In the following example the user requires AIX oslevel 7100-02-03-1334 which is not available as a downloadable image.
1) Select the AIX Operating System and Version 7 Release 1
2) Now you will select the AIX TL - in this case 5799-HKU

The following offering information was found in the IBM Offering catalog
 
  • AIX TL SUPPORT FOR V7 (AIX 7.1 TL 0) 5799-HKU
  • AIX TL SUPPORT FOR V7.2 (AIX 7.2 TL 0) 5799-HKZ

3) Proceed to the package selection option, and click hide/show to expand the options
Since there is no base image for 7100-02-03-1334, choose the closest level, which is 7100-02-00. DVD2 is not required for boot, so it is optional.
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4) Read and agree to the Terms and Conditions, follow any remaining instructions
5) After installing the downloaded ISO image, you can download the required SP from Fix Central
6) Proceed to download with your preferred options
 
SUPPORT
NOTE: Due to file control requirements and export regulations, IBM Support is not authorized to deliver AIX file sets or ISO images directly to clients. Requests to IBM Support for delivery of AIX images will be redirected to the IBM Entitled Systems Support site (ESS). 
If you have questions or issues related to ESS entitlement or image availability, you can contact ESS support through the "Contact" page on the  Entitled Software "Contacts" page. If you have difficulty accessing the page for a full contact list, the worldwide information is below **:

Email:  wwswkeys@dk.ibm.com

Phone: 

  •    US:
    • Toll free: +1 800 446 8989
    • Non-toll free: +44 2392 289592
  • Worldwide
    • Non-toll free: +44 2392 289880

** Please Note:  Since IBM Support does not manage ESS Entitlement issues, cases opened to request ESS assistance will be canceled and users will be referred to this contact.

Additionally, there are user documents available in the HELP section on the ESS and Fix Central sites.

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Document Information

Modified date:
27 May 2022

UID

isg3T1027277