Troubleshooting
Problem
Cognos Analytics application throws a socket timeout error while querying a Planning Analytics cube model.
The Planning Analytics server did not finish executing the request within the default period of five minutes.
Symptom
Cognos Analytics throws an exception error:
XQE-CON-0007 XQE ERROR ENCOUNTERED: XTR-ERR-0001 AN UNKNOWN ERROR HAS OCCURRED:
XTR-ERR-0005 A REQUEST TO TM1 RESULTED IN ERROR: "[400] JAVA.NET.SOCKETTIMEOUTEXCEPTION: READ TIMED OUT
XQE-CON-0007 XQE ERROR ENCOUNTERED: XTR-ERR-0001 AN UNKNOWN ERROR HAS OCCURRED:
XTR-ERR-0005 A REQUEST TO TM1 RESULTED IN ERROR: "[400] JAVA.NET.SOCKETTIMEOUTEXCEPTION: READ TIMED OUT
Document Location
Worldwide
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Document Information
More support for:
IBM Cognos Analytics
Component:
Reporting->Dynamic Query Mode and XQE
Software version:
11.1.7, 11.2.0
Document number:
6442409
Modified date:
06 May 2025
UID
ibm16442409