IBM Support

Class not registered Oracle connection error with IBM Datacap Taskmaster Capture

Troubleshooting


Problem

Attempting to login through any client fails when using an Oracle database. The Taskmaster Server (TMS) log shows: DB ERROR code [14106]: Couldn't open the database hr [80040154]: No such interface supported Class not registered

Symptom

Users will see the message: Unable to connect to the Admin DB.

[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.1.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Datacap

Software version:
8.0.1, 8.1.0

Operating system(s):
Windows

Document number:
246017

Modified date:
17 June 2018

UID

swg21680160

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