Troubleshooting
Problem
User launches Controller classic client (CCR.EXE). User clicks 'X' button ("Controller Link").
- An error appears.
User then tries clicking 'Reports - Run'. User chooses report parameters, and then clicks 'run' button.
- A slightly different error appears.
Symptom
(1) When click green 'X' button:
Error Launching menu item "Controller Link"
Cannot run the macro 'cc.CompareDb'. The macro may not be available in this workbook, or all macros may be disabled.
(2) When click green 'X' button:
Standard Error
Number: 1004
<…>
Cannot run the macro 'cc.LockScreen'. The macro may not be available in this workbook, or all macros may be disabled.
Document Location
Worldwide
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.4.2
Operating system(s):
Windows
Document number:
1282036
Modified date:
09 May 2025
UID
ibm11282036
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