IBM Support

SE65112 - OSP-OTHER-F/QS9ACT-RCELECTRONIC SERVICE AGENT NOT ACTIVATED.
-MSGCPDEF41 CHECK PRE-REQUIRED 5770JV1 OPTION14 AS ACTIVATION

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 APAR (Authorized Program Analysis Report)

Abstract

OSP-OTHER-F/QS9ACT-RCELECTRONIC SERVICE AGENT NOT ACTIVATED.
-MSGCPDEF41 CHECK PRE-REQUIRED 5770JV1 OPTION14 AS ACTIVATION

Error Description

For now Electronic Service Agent is checking the 5770JV1        
option14 as the proper pre-activation installation but what    
recommended to install is actually option 16. Moreover, the    
error message is displayed wrongly.                            

Problem Summary

****************************************************************
* PROBLEM: (SE65112) Licensed Program = 5770SS1                *
*           Usability of a Products MAJOR Function             *
****************************************************************
* USERS AFFECTED: All IBM i operating system users.            *
****************************************************************
* RECOMMENDATION: Apply PTF SI61128 for i 7.3.                 *
****************************************************************
                                                               
For now Electronic Service Agent is checking the 5770JV1        
option14 as the proper pre-activation installation but what    
recommended to install is actually option 16. Moreover, the    
error message is displayed wrongly.                            

Problem Conclusion

The file will check the 5770JV1 option16 as the proper          
pre-activation installation instead of checking option 14 and  
also display the error message about option 16 properly.        

Temporary Fix

                       *********                                
                       * HIPER *                                
                       *********                                

Comments

Circumvention


PTFs Available

R730 SI61128 PTF Cover Letter   8242

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... Yes
Component.................................. 5770SS100
Failing Module.......................... RCHMGR
Reported Release................... R730
Duplicate Of..............................




System i Support

IBM disclaims all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright © 1996,1997,1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult the Terms of use link for trademark information

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG15Q","label":"APARs - OS\/400 General"},"Component":"","ARM Category":[],"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"V7R3M0","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG16G","label":"APARs - IBM i 7.3 environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"V7R3M0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
14 September 2018