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PM63201: WE DO NOT DOCUMENT SENTINEL LICENSE MANAGER IS NOT SUPPORTED FOR DEPLOYMENT ON VIRTUALIZED SERVER.

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APAR status

  • Closed as documentation error.

Error description

  • Sporadically, although entirely under the control of IT Admin
    for the virtualized server, rebooting the VM will change the
    hardware/software locking criteria for our lock codes, rendering
    the license previously obtained useless.  We currently do not
    document the locking criterion sufficiently to allow an Admin to
    control their VM's and make the licenses work.  Nor do we
    document that because of the volatility in the locking criteria
    we do not currently support deploying the Sentinel License
    Manager to a virtualized server.
    

Local fix

  • Deploy the Sentinel License Manager to a physical server running
    a supported operating system.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of Sentinel License Manager deployed to Virtual    *
    * Environments                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * We do not currently support deploying the Sentinel License   *
    * Manager to a virtualized server, nor do we document this     *
    * fact in Statistics 20 documents.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * See the documentation for Statistics 21.0                    *
    ****************************************************************
    

Problem conclusion

  • See the documentation for Statistics 21.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM63201

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    K00

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-24

  • Closed date

    2012-08-22

  • Last modified date

    2012-08-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCQ88K","label":"Statistics Desktop"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 August 2012