IBM Support

PM58443: EXPANDING SUBNET SERVER LIST ON WLMADMIN ON REDUNDANT LICENSING ENVIRONMENT: ERROR [23] IS DISPLAYED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • You have installed Sentinel License Manager version 8.3.0.9 and
    Sentinel License Manager Tools version 8.2.2.300 on three
    Windows Server. You enabled a redundant licensing environment
    for a network license to use IBM SPSS Statistics or IBM SPSS
    Amos.
    All is working as expected and the users can retrieve the
    network license from the redundant license servers.
    However, when the network Administrator launch WlmAdmin Tool and
    try to expand the subnet server list or try to expand the
    license list with the plus sign always the error below is
    displayed:
    
    Sentinel RMS Development Kit: Error[23]: feature unknown is
    licensed by a different vendor
    
    This was reported to Development. However, the issue is more
    cosmetic and is not affecting any functionality.
    Simply click on OK if you see this message and the list of
    subnet servers and the licenses wil be displayed on WlmAdmin
    tool.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users working with Sentinel License Manager 8.3 and          *
    * redundant licensing                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * You have installed Sentinel License Manager version 8.3.0.9  *
    * and                                                          *
    * Sentinel License Manager Tools version 8.2.2.300 on three    *
    * Windows Server. You enabled a redundant licensing            *
    * environment                                                  *
    * for a network license to use IBM SPSS Statistics or IBM SPSS *
    * Amos.                                                        *
    * All is working as expected and the users can retrieve the    *
    * network license from the redundant license servers.          *
    * However, when the network Administrator launch WlmAdmin Tool *
    * and                                                          *
    * try to expand the subnet server list or try to expand the    *
    * license list with the plus sign always the error below is    *
    * displayed:                                                   *
    *                                                              *
    * Sentinel RMS Development Kit: Error[23]: feature unknown is  *
    * licensed by a different vendor                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is resolved with IBM SPSS Statistics 21 release   *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM58443

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    K00

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-02-17

  • Closed date

    2012-08-29

  • Last modified date

    2012-08-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RL00 PSN

       UP

  • RL00 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCQ88K","label":"Statistics Desktop"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 August 2012