A fix is available
APAR status
Closed as program error.
Error description
Error Description: CRRTC8500E error reported while adding a JIRA related artifact to a change set in IBM Rational Team Concert (RTC ) Microsoft Visual Studio (VS) client. Use case in defect: ( Using VS client ) 1. Create a Change set in RTC VS client. 2. In Pending changes view , Check in the the change set. 3. Under "Outgoing" in Pending changes view, right click on the change set and click "Related Artifacts" and then "Associate Change Request" 4. Select Type and select "Select an Existing Change request" What is expected: The picker dialog comes up so select the change requests. What is observed: Error Reported. CRRTC8500E: Server Error: Error running operation. Exception Type: System.Xml.XmlException Exception Message: Root element is missing.
Local fix
There is no workaround available. For more information please visit jazz.net defect: https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.Wo rkItem/335251
Problem summary
**************************************************************** * USERS AFFECTED: * * Rational Team Concert Visual Studio Client * **************************************************************** * PROBLEM DESCRIPTION: * * VS Client should use ICALMFoundationRestService while * * associating change request from pending changes * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in RTC version 6.0
Temporary fix
Comments
APAR Information
APAR number
PI28017
Reported component name
RATL TEAM CONCE
Reported component ID
5724V0400
Reported release
407
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-10-20
Closed date
2015-06-30
Last modified date
2015-06-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL TEAM CONCE
Fixed component ID
5724V0400
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCP65","label":"Rational Team Concert"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB02","label":"AI Applications"}}]
Document Information
Modified date:
30 April 2020