PI28017: (335251)CRRTC8500E ERROR REPORTED WHILE ADDING JIRA RELATED ARTIFACT TO CHANGE SET.

Rational Team Concert 6.0

APAR status

• Closed as program error.

Error description

• Error Description:
  CRRTC8500E error reported while adding a JIRA related artifact
  to a change set in IBM Rational Team Concert (RTC ) Microsoft
  Visual Studio (VS) client.
  
  Use case in defect:  ( Using VS client )
  1.  Create a Change set in RTC VS client.
  2.  In Pending changes view , Check in the the change set.
  3.  Under "Outgoing" in Pending changes view, right click on the
  change set and click "Related Artifacts" and then "Associate
  Change Request"
  4.  Select Type and select "Select an Existing Change request"
  
  What is expected:
  The picker dialog comes up so select the change requests.
  
  What is observed:
  Error Reported.
  CRRTC8500E: Server Error: Error running operation.
  
  Exception Type:
  System.Xml.XmlException
  
  Exception Message:
  Root element is missing.
  

Local fix

• There is no workaround available.
  
  For more information please visit jazz.net defect:
  https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.Wo
  rkItem/335251
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Rational Team Concert Visual Studio Client                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * VS Client should use ICALMFoundationRestService while        *
  * associating change request from pending changes              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in RTC version 6.0
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL TEAM CONCE

• Fixed component ID

  5724V0400

Applicable component levels