IBM Support

PH62752: 277CA INDICATES ACCEPTANCE WITH ERROR AT PROVIDER LEVEL WITH VALID FILE INCLUDING CLAIM, BUT INVALID FILE DOES NOT

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APAR status

  • Closed as program error.

Error description

  • An error is reported at the provider level of the claim.  The
    status in the 277CA indicates acceptance, and the valid file
    includes the claim, and the invalid file does not. So that part
    is consistent. What we need to investigate is why we are sorting
    that claim into the valid claims.
    

Local fix

  • ITXCQ - ITX00062524
    ER / LV
    Circumvention: None
    

Problem summary

  • Users Affected:
    IBM Transformation Extender Pack for Healthcare HIPAA
    
    Problem Description:
    Transactions that should have failed with rule 35122 are
    sometimes passing, and segment location provided causes entire
    transaction to fail, not just the claim in error
    
    Platforms Affected:
    ALL
    

Problem conclusion

  • Corrected trees/data/hcsvu to correctly fail or rule 35122 - if
    any of the claims do not indicate a rendering provider, then the
    
    billing provider is the rendering provider, and billing provider
    
    HL Loop must include the PRV segment.
    
    Applies to:
    Healthcare Pack HIPAA 10.2.0, 10.2.1, 10.2.2.
    
    Fixed in the next service packs and releases.
    
    To obtain the fix for this APAR:
    
    To see if the next fix pack or product release is available,
    check the IBM Transformation Extender product Release Notes
    page: https://www.ibm.com/support/pages/node/318755
    
    If a fix pack release is available, download it from Fix
    Central:
    http://www.ibm.com/support/fixcentral/
    
    If a new product release is available, download it from
    PassportAdvantage:
    https://www.ibm.com/software/passportadvantage/pao_customer.html
    
    
    
    If the fix pack or product release is not available and you
    require the APAR fix immediately, request a Limited Availability
    
    
    
    Interim Fix (LAIF) by opening a support Case:
    https://www.ibm.com/mysupport
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH62752

  • Reported component name

    ITX

  • Reported component ID

    5724Q2300

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-08-13

  • Closed date

    2024-12-12

  • Last modified date

    2025-02-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITX

  • Fixed component ID

    5724Q2300

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSVSD8","label":"Transformation Extender"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10"}]

Document Information

Modified date:
22 February 2025