PH40278: TFUI ? CANNOT USE CARRIAGE RETURNS IN A TEXT BOX IF THE VIEW CONTAINS A DATE FIELD

APAR status

• Closed as program error.

Error description

• If a create view or task view contains a Date field, then when
  users access this view, they will be unable to use the carriage
  return key inside a text box. This is observed in OP 8.2.0.2.x.
  
  In OP 8.2.0.3, the issue still occurs but differs slightly,
  where if a create view or task view contains a Columns element,
  and within this columns element is a Date field, then when users
  access this view, they will be unable to use the carriage return
  key inside a text box.
  
  Prerequisites:
  
  1.	Create test views
  a.	Login to the OpenPages as OpenPagesAdministrator
  b.	Navigate to Administration Menu (Cogwheel) -> Solution
  Configuration -> Views
  c.	Click New View
  d.	Select Issue for object type, enter a name, set type as
  Creation, then click on the Rules tab and set up rules so that
  this view will be used for your profile, then click Create
  e.	Add a new section and provide a label, then drag into this
  section the Name and Description fields
  f.	Drag a Columns element into the section and leave it as 2
  columns, then drag a Date field and the Issue Status field into
  this columns element
  g.	Add a grid element outside of the Columns element and set
  this up to associate a Primary Parent if Business Entity
  h.	Click Publish
  i.	Repeat steps c-h to create an identical view but to be used
  as a Task View instead of a Create View
  
  
  Steps to Reproduce:
  1.	Login to the OpenPages UI as OpenPagesAdministrator
  2.	Navigate to Remediation -> Issues
  3.	Click Add to create a new issue
  4.	Enter a name, and when you go to enter Description, attempt
  to enter text with some carriage returns. Confirm that the
  carriage return does not work.
  5.	Proceed to fill in the mandatory fields and save the record
  6.	On the task view for this record, try to edit the Description
  field and confirm you can now use the enter key to add carriage
  returns.
  7.	Proceed to save the record
  8.	Click the Review editable fields option
  9.	Now attempt to use the enter key in the description field
  again, and confirm it no longer works in this mode as well.
  
  Expected Results:
  All text box fields should allow the use of the carriage return,
  regardless of design of the view
  
  Actual Results:
  If the view contains a Columns element, that also contains a
  Date field, then this combination will cause text boxes in the
  view to not accept the enter key
  
  Error Message:
  na
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * OpenPages Users                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * TFUI - CANNOT USE CARRIAGE RETURNS IN A TEXT BOX IF THE VIEW *
  * CONTAINS A DATE FIELD                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Customers should download OpenPages with Watson 8.2 Fix Pack *
  * 4 (8.2.0.4). See the following document for details on       *
  * obtaining OpenPages 8.2.0.4:                                 *
  * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
  * ck-4                                                         *
  ****************************************************************
  

Problem conclusion

• The carriage return on description field was not working on new
  and edit all mode. Root cause is flatpickr library used by
  dateField is doing a stopPropagation that is preventing the
  enter. Fix was to not use appendTo for new or editAll.
  
  Customers should download OpenPages with Watson 8.2 Fix Pack 4
  (8.2.0.4). See the following document for details on obtaining
  OpenPages 8.2.0.4:
  https://www.ibm.com/support/pages/openpages-watson-82-fix-pack-4
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OPENPAGES GRC

• Fixed component ID

  5725D5100

Applicable component levels