IBM Support

PH38054: REPORTS NOT DISPLAYING IN FULL FRAME WHEN USING CHROME

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APAR status

  • Closed as program error.

Error description

  • In the Task UI, opening any reports is only displaying on a
    truncated frame rather than using the full page.
    
    Steps to Reproduce
    
    1.    Launch any report from dashboard by Chrome.
    2.   Open web developer tools
    3.   Try to inspect element op-dashboard-tab-content and then
    find op-report-container
    4.    Look at height defined in this class
        The height is expected to be set at 70vh, but it is not set,
    causing the height of the frame to be quite small.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * REPORTS NOT DISPLAYING IN FULL FRAME WHEN USING CHROME       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.2). See the following document for details on       *
    * obtaining OpenPages 8.2.0.2:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-2                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH38054

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-10

  • Closed date

    2021-08-27

  • Last modified date

    2021-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
28 August 2021