IBM Support

PH37273: "MORE" LINK IN TFUI TASK VIEW NOT VISIBLE

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APAR status

  • Closed as program error.

Error description

  • Description:
    When a user navigates to an object using that task view and
    expands the section, the user will not see the more link in the
    text field to indicate there is more text to see.
    
    Workaround:
    When we change the section setting in the view designer for
    Initially collapsed from True to False then Save and Publish
    
    Then more link appears
    
    Prerequisites:
    
    On OpenPages 8.2
    
    1.	Add Field Group and Field
    a.	Login to OpenPages as the Administrator switch to standard UI
    b.	Click on the Administration menu -> Field Groups
    c.	Click on ?Add? to add new field group. (Eg::  CommGroup)
    d.	Then click on the group that is newly created, click on ?Add?
    next to Field Definitions to add new field (Eg: Comm with report
    In English &Comm with report In Native) and select data type as
    ?Simple String?.
    
    
    2.	Assign new field group to Object type
    a.	Login to OpenPages as the Administrator switch to standard UI
    b.	Click on the Administration menu -> object Types -> select
    ?SOXControl?
    c.	Next to ?Included Field Groups?, click ?Include?, select the
    newly created field group.
    d.	Enable SAM.
    e.	Click on ?Add?
    f.	Disable SAM.
    
    3.	Add new field to Profiles
    a.	Login to the OpenPages UI as the Administrator and switch to
    standard UI
    b.	Click Administration menu -> Profiles
    c.	Click on profile (Eg: Openpages Modules Master) that you want
    to add fields
    d.	Then under object type click on ?SOXControl?
    e.	Next to ?Object Fields? click ?Include? ? select fields that
    you want include Then click ?Include?.
    f.	Once the Field is included click the field that is newly
    added (Eg: Comm with report In English &Comm with report In
    Native) and click edit next to Object Field Information to add
    Display Type as ?Text Area? then click ?Save?.
    g.	Then Drag down to ?object view? ?Click ?Detail? under object
    views?On Next page click ?choose Fields? on right hand of
    Issue?Select new field that is created recently(Eg: Comm with
    report In English &Comm with report In Native)?Click ?Apply?
    then Click ?Save?
    
    
    4.	Create a new Task View
    a.	Login in to OpenPages TaskUI ? Click on the ?settings? icon
    b.	Select Solution Configuration -> Views
    c.	Click ?Add New?
    d.	Check the box for ?Use as default view for this object type
    for all profiles?
    e.	Object Type = Control
    f.	Name = <provide name>
    g.	Type = Task
    h.	Copy from view = Detail
    i.	Click ?Add?
    j.	Click Design Tab -> Click ?Add Section? which is always
    displayed as last section (Eg: Communication with Reporter) ->
    set ?Initially Collapsed? to True or False -> click done.
    k.	Then find the new fields on the left under ?Object Fields?
    and drag them to the new section.
    l.	Click ?Publish?
    
    Steps to Reproduce:
    
    1.	When Initially collapsed set to True in Task view section and
    publish.
    
    a.	On Primary Menu click ?Assessments? -> Select "Controls" ->
    Select existing control
    b.	Expand the new section that contains the text area fields
    c.	Enter text that is more than 5 rows and save
    d.	Go back to control -> Expand the section
    e.	We observe that text area field has no more link to allow the
    user to see all the text.
    f.	Also we observed, when Initially Collapsed set to true, the
    more link is not displayed, but when we click the text area and
    again click somewhere else on screen, it will appear, but then
    when we refresh the page, it will not be displayed again.
    
    Expected Results: When section setting in the view designer for
    ?Initially collapsed? is set True or False, more link should be
    visible on TFUI task view.
    
    Actual Results: When section setting in the view designer for
    ?Initially collapsed? is set True, more link is not visible on
    TFUI task view.
    
    
    Error Message:
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  "MORE" LINK IN TFUI TASK VIEW NOT VISIBLE                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.3). See the following document for details on       *
    * obtaining OpenPages 8.2.0.3:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-3                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH37273

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-17

  • Closed date

    2021-08-10

  • Last modified date

    2021-08-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
11 August 2021