IBM Support

PH35441: ERROR IN TASK UI WHEN ACCESSING THE SOLUTION CONFIGURATION->OBJECTS VIEW FOR ANY OBJECT TYPE

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APAR status

  • Closed as program error.

Error description

  • While going to Solution Configuration; then selecting objects
    and clicking on any object, the user sees an unexpected error
    message. Review of the aurora.log shows the following
    java.lang.NullPointerException
    at
    com.ibm.openpages.app.service.i18n.I18NService.getTranslatedLabe
    ls(I18NService.java:234)
    at
    com.ibm.openpages.app.service.i18n.I18NService.getObjectTextTran
    slatedLabels(I18NService.java:517)
    at
    com.ibm.openpages.app.service.schema.SchemaService.addLocalizedL
    abelsToField(SchemaService.java:522)
    at
    com.ibm.openpages.app.service.schema.SchemaService.getFieldsWith
    Labels(SchemaService.java:516)
    at
    com.ibm.openpages.app.service.schema.SchemaService.getFieldsInPr
    ofiles(SchemaService.java:547)
    at
    com.ibm.openpages.app.api.schema.SchemaController.getFieldsInPro
    files(SchemaController.java:160)
    
    This is caused by the following:
    ? The System Fields. Is System property's object strings are
    missing and this is causing the null pointer exception
    ? On any Pre 7.4 upgraded environment to 8.2.0.1 this issue
    exists.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERROR IN TASK UI WHEN ACCESSING THE SOLUTION                 *
    * CONFIGURATION->OBJECTS VIEW FOR ANY OBJECT TYPE              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.2). See the following document for details on       *
    * obtaining OpenPages 8.2.0.2:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-2                                                         *
    ****************************************************************
    

Problem conclusion

  • When a Content Type, Query Definition, Property Definition or
    Enum Value does not have a translation for a locale the Objects
    page is not loading. Since we don't want the page to fail if
    there is no translation string, we added code to leave the label
    empty for those which are missing.
    
    Customers should download OpenPages with Watson 8.2 Fix Pack 2
    (8.2.0.2). See the following document for details on obtaining
    OpenPages 8.2.0.2:
    https://www.ibm.com/support/pages/openpages-watson-82-fix-pack-2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH35441

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-17

  • Closed date

    2021-04-02

  • Last modified date

    2021-04-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
03 April 2021