IBM Support

PH35320: EMPTY COLUMNS SECTION IN A TASK VIEW CAUSES KEY FIELDS TO FAIL WHEN CLICKED

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APAR status

  • Closed as program error.

Error description

  • If a Task View contains a Columns group fields, but no fields
    are added to it, that will cause script errors in the page when
    a user tries to click on the Key Fields in the right panel.
    
    The error in the browser will look like:
    viewModel.ts:740 Uncaught TypeError: Cannot read property
    'forEach' of undefined
        at o (viewModel.ts:740)
        at x (viewModel.ts:735)
        at l.value (taskViewStore.ts:1529)
        at cA (mobx.module.js:638)
        at l.t (mobx.module.js:629)
        at l.value (taskViewStore.ts:1474)
        at cA (mobx.module.js:638)
        at l.t (mobx.module.js:629)
        at a.value (taskView.tsx:72)
        at cA (mobx.module.js:638)
    
    
    
    
    Prerequisites:
    OpenPages 8.2 with standard test data
    
    Modify a Task view to contain an empty Columns group
    1.	Login to the Task UI as OpenPagesAdministrator
    2.	Go to gear->Solutions Configuration->Views
    3.	Click Add New
    4.	Check the Use as default view option
    5.	Set Object type as Mandate, Name as Test-Task-Mandate, and
    Copy from View as Detail
    6.	Click Add
    7.	Scroll to the end of the General section
    8.	Drag the Columns button to the bottom of the General section
    9.	Click Done to create the Columns grouping
    
    10.	Click Publish to save the view
    
    
    
    Steps to Reproduce:
    1.	Login to the Task UI as OpenPagesAdministrator
    2.	Go to main menu->Compliance->Mandates
    3.	Click any Mandate to open the Task view
    4.	Click Name under key items, note that nothing happens except
    a script error:
    

Local fix

  • Remove the empty Column group from the Task view
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  EMPTY COLUMNS SECTION IN A TASK VIEW CAUSES KEY FIELDS TO   *
    * FAIL WHEN CLICKED                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.3). See the following document for details on       *
    * obtaining OpenPages 8.2.0.3:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-3                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH35320

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-12

  • Closed date

    2021-08-11

  • Last modified date

    2021-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"OpenPages GRC Platform"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]

Document Information

Modified date:
12 August 2021