IBM Support

PH30860: EXCEPTION DURING VALIDATION ERROR WHEN FASTMAP FILE NAME USE ACCENTS

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APAR status

  • Closed as program error.

Error description

  • Description:
    If you try to import a valid FastMap file but with a file name
    using accents (like BEFástMáp.xls), the import fails with
    ?Exception during validation. Check aurora.log? message.
    
    Workaround:
    Rename the file name to anything without accents (like
    BEFastMap.xls)
    
    Prerequisites:
    OpenPages installed and sample data loaded
    
    Steps to Reproduce:
    1.	Log in to OpenPages
    2.	Click principal menu > Organization > Business Entities
    3.	Tick any of the business entities and click Export
    4.	Click Export again and save the xls file in your machine
    5.	Click the Cogwheel icon > FastMap > FastMap Import
    6.	Click Choose, select the downloaded file and click Open
    7.	Click Import Data, check it validates successfully and click
    Import Data again
    8.	Check it finish successfully and close the window
    9.	Add an accent to the file name and save it
    10.	Repeat steps 5 ? 7
    11.	Check this time the process fails
    
    Expected Results:
    The FastMap import should work fine no matter the file name
    
    Actual Results:
    The FastMap import fails when the file name has accents
    
    Error Message:
    Exception during validation. Check aurora.log
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * EXCEPTION DURING VALIDATION ERROR WHEN FASTMAP FILE NAME USE *
    * ACCENTS                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.1.0.2 from Passport    *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.1.0.2:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-81-fix-pa *
    * ck-2                                                         *
    ****************************************************************
    

Problem conclusion

  • We made a change so this action now works correctly with a
    fastmap file using accents.
    
    NOTE:  This is now fixed on the 8.1.0.2 fixpack and will also be
    fixed on our upcoming 8.2 fixpack.
    
    Customers should download OpenPages 8.1.0.2 from Passport
    Advantage. See the following document for details on obtaining
    OpenPages 8.1.0.2:
    https://www.ibm.com/support/pages/openpages-watson-81-fix-pack-2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH30860

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-23

  • Closed date

    2021-02-01

  • Last modified date

    2021-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]

Document Information

Modified date:
02 February 2021