IBM Support

PH29797: UNABLE TO CHECK OUT A COMMUTER LICENSE FOR SPSS 26 AND BELOW ANDFOR AMOS 27 AND BELOW WITH SLM 9.6.0.0028 ON RHEL 7.3 AND 7.6

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APAR status

  • Closed as Vendor Solution.

Error description

  • You use Sentinel RMS License manager  9.6.0.0028 for Linux
    installed on Red Hat Enterprise Linux Server release 7.3 or 7.6
    On this server you successfully enabled Network licenses for IBM
    SPSS Statistics versions 27,26,25,24 and for IBM SPSS AMOS
    27,26,25
    On your LSERVOPTS environment variable you have defined to
    provide 100% of your network licenses to be available for
    commuting.
    On the SPSS 27 Clients they can check out a commuter license
    without any problem from the linux server.
    However, not for older version of SPSS Statistics, the clients
    get
    "Error while check-out with Errorcode: 75" when they try to
    check out a commuter license.
    The same happens with AMOS 27 and below versions.
    

Local fix

  • This was reported to IBM SPSS Development and has been fixed
    with Interim Fix 005 For IBM SPSS Statistics 27:
    27.0-IM-S27STATS-LINUX64-IF005.zip (175.65 MB).
    In fact, the interim Fix include a new version of Sentinel
    license manager for Linux, it is now upgraded to 9.6.2 version
    similar to the version for Windows operating system.
    This issue does not happen with Sentinel License manager version
    9.6.2.0006 for Windows
    You can download the new license manager version from IBM
    Fixcentral:
    https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=
    SPSS&product=ibm/Information+Management/SPSS+Statistics&release=
    27.0.0.0&platform=All&function=fixId&fixids=27.0-IM-S27STATS-LIN
    UX64-IF005&includeRequisites=1&includeSupersedes=0&downloadMetho
    d=http&login=true
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • see local fix section
    

APAR Information

  • APAR number

    PH29797

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    R00

  • Status

    CLOSED ISV

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-23

  • Closed date

    2020-11-19

  • Last modified date

    2020-11-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"R00"}]

Document Information

Modified date:
20 November 2020