IBM Support

PH28265: TASK-ORIENTED HYPERLINKING NOT WORKING AS DOCUMENTED

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APAR status

  • Closed as program error.

Error description

  • Description:
    When you follow the documentation to configure a task-oriented
    hyperlink To Filtered List View with the object type, Filtered
    List View, and filter specified,
    
    https://www.ibm.com/support/knowledgecenter/SSFUEU_8.2.0/op_grc_
    admin/c_adm_task_oriented_hyperlinking.html
    
    Syntax:
    /openpages/app/jspview/flv?prmt=<name of the object
    type>&view=Filtered%20List&filter=<name of the public filter>
    
    Example:
    /openpages/app/jspview/flv?prmt=SOXProcess
    &view=Filtered%20List&filter=My%20Processes
    
    The link opens the FLV correctly, but the filter is not applied
    as it should.
    
    Workaround:
    Not known
    
    Prerequisites:
    A)	OpenPages with solutions installed and default example data
    
    B)	Create a public filter
    1.	Log in to OpenPages as OpenPagesAdministrator
    2.	Switch to Standard UI
    3.	At the navigational menu, click Organization > Business
    Entities
    4.	Expand Advanced, set the filter In Scope = ORM and save it as
    ORM Business Entities
    5.	Check at least one object is filtered, if not, edit a
    business entity setting In Scope = ORM
    6.	Unselect the created filter
    
    Steps to Reproduce:
    1.	Log in to OpenPages
    2.	Load the following URL in the browser replacing the <server>
    appropriately:
    https://<server>:10111/app/jspview/flv?prmt=SOXBusEntity&view=Fi
    ltered%20List&filter=ORM%20Business%20Entities
    3.	Check the filter is not selected
    
     	However, if the filter is selected, the FLV loaded with the
    filter selected but URL is the same as step 2.
    
    Expected Results:
    The FLV should be loaded with the filter selected
    
    Actual Results:
    The FLV is loaded but the filter is not selected
    
    Error Message:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  TASK-ORIENTED HYPERLINKING NOT WORKING AS DOCUMENTED        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 2 (8.2.0.2). See the following document for details on       *
    * obtaining OpenPages 8.2.0.2:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-2                                                         *
    ****************************************************************
    

Problem conclusion

  • We made a change when we added the filter to the cache. We made
    a call to the function that does things like substitute in the
    logged in user.  Note: this is only designed to work with a
    public filter.
    
    Customers should download OpenPages with Watson 8.2 Fix Pack 2
    (8.2.0.2). See the following document for details on obtaining
    OpenPages 8.2.0.2:
    https://www.ibm.com/support/pages/openpages-watson-82-fix-pack-2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH28265

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-06

  • Closed date

    2021-03-25

  • Last modified date

    2021-03-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]

Document Information

Modified date:
26 March 2021