IBM Support

PH27187: DELETING A FILE AFTER IT IS CREATED ON A WINDOWS SFTP SERVER FAILS

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APAR status

  • Closed as program error.

Error description

  • A client is using an SFTP server on a Windows OS. As part of the
    Thompson Reuters ingestion process, RCM creates a temporary file
    on the server, gets its date and time, and subsequently deletes
    it from the server.
    
    On the Windows SFTP server, the temporary file deletion fails.
    This is due to a bug in the JSCH library where it does not close
    the stream once the file is created, causing the deletion to
    fail. This appears to be plausible - after experimenting with
    closing the channel and re-connecting it to the Windows SFTP
    server, the file deletion succeeds.
    
    It was determined that JSCH API that uploads a pre-existing file
    properly closes the stream, thus allowing the remote file to be
    properly deleted.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DELETING A FILE AFTER IT IS CREATED ON A WINDOWS SFTP SERVER *
    * FAILS                                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2.0.0 Interim Fix 1    *
    * from Passport Advantage. See the following document for      *
    * details on obtaining OpenPages 8.2.0.0 Interim Fix 1:        *
    * https://www.ibm.com/support/pages/openpages-watson-8200-inte *
    * rim-fix-1                                                    *
    ****************************************************************
    

Problem conclusion

  • There was a defect in one of the library files that has been
    fixed.  This is now corrected in the OpenPages 8.2.0.0 Interim
    Fix 1 and will also be fixed in our next fixpack.
    
    Customers should download OpenPages 8.2.0.0 Interim Fix 1 from
    Passport Advantage. See the following document for details on
    obtaining OpenPages 8.2.0.0 Interim Fix 1:
    https://www.ibm.com/support/pages/openpages-watson-8200-interim-
    fix-1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH27187

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-07

  • Closed date

    2020-08-10

  • Last modified date

    2020-08-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
13 August 2020