IBM Support

PH26840: RETURNING TO A REPORT OPEN IN AN OP TAB CAUSES THE REPORT TO RE-RUN IF NEW TAB IS OPEN VIA HYPERLINK IN THE REPORT

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APAR status

  • Closed as program error.

Error description

  • Description:
    
    When you run a report from the TFUI and then click on a link in
    that report, which opens a new tab, if you then navigate back to
    the Report Tab the report is re-run.
    
    NOTE:  This does not happen when just switching between tabs.
    For instance, if you have the Business Entity Grid view open,
    you can navigate to that page and then back to the report with
    the report results still displayed.
    
    Prerequisites:
    
    OP 8.1.0.1 or OP 8.2 (steps are for OP 8.2)
    
    1.	Log into OpenPages as the Administrator
    2.	Ensure that the Home Page Dashboard includes reports (for
    this example we will use the ?Issue List? report)
    3.	If the report listing doesn?t show on the dashboard do the
    following
    a.	Click the ?configure? button on the dashboard
    b.	Click ?Add Panel?
    c.	Select ?Reports? for the ?Panel Type?
    d.	Provide a Label
    e.	Set ?Data Source? = All Reports
    f.	Click ?Done?
    
    Steps to Reproduce:
    
    1.	Run the Report
    a.	From the ?Reports? panel click on ?Issue Reports? -> ?Issue
    List?
    b.	Select the Entity (in demo systems /Global Financial Services
    has issues)
    c.	Click ?Finish?
    2.	Navigate to an item from the report
    a.	Click on the ?Issue Name? for one item (this opens a new tab,
    if this doesn?t open a new tab you will need to alter the report
    as mentioned here:
    https://www.ibm.com/support/knowledgecenter/SSFUEU_8.1.0/op_grc_
    report_authors/t_rag_adding_crosstrack_links_to_standalone_and_p
    arent_reports.html)
    3.	Navigate back to the ?Issue List? tab & note the report needs
    to be re-run
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * RETURNING TO A REPORT OPEN IN AN OP TAB CAUSES THE REPORT TO *
    * RE-RUN IF NEW TAB IS OPEN VIA HYPERLINK IN THE REPORT        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH26840

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-25

  • Closed date

    2020-11-24

  • Last modified date

    2020-11-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]

Document Information

Modified date:
25 November 2020