IBM Support

PH26706: OPENPAGES INSTALLER REQUIRES DB2 ON WINDOWS TO BE INSTALLED INTOA PATH ENDING WITH SQLLIB

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APAR status

  • Closed as program error.

Error description

  • Currently, the installer appends a sqllib to the client
    directory specified by the DB2 software home parameter.
    If DB2 on Windows is used, and if DB2 is not installed on a path
    ending with sqllib, then the installer will not pass validation
    and cannot proceed.
    eg. c:\IBM\DB2\11.5 will fail
    c:\IBM\DB2\11.5\sqllib will succeed
    
    The change needed would be to remove appending sqllib to the DB2
    software home path in the installer code and updating the
    documentation to reflect the change.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OPENPAGES INSTALLER REQUIRES DB2 ON WINDOWS TO BE INSTALLED  *
    * INTO A PATH ENDING WITH SQLLIB                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH26706

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-23

  • Closed date

    2020-11-23

  • Last modified date

    2020-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]

Document Information

Modified date:
24 November 2020