IBM Support

PH26234: IBM SPSS STATISTICS CRASHES RUNNING AN XCHART COMMAND WHEN UNICODE MODE IS ON

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • You work with IBM SPSS Statistics 26 or 27 on Windows 10 64 bit
    or on Mac OSX Catalina 10.15.
    You have a certain XCHART command you like to run in the form of
    the below example:
    
    XGRAPH CHART=((COUNT)(BAR) BY v1 BY v2
      /COORDINATE SPLIT=YES.
    
    The v1 variable has a very long variable label.
    When you run the command you notice that the program crashes
    with.
    
    An unknown error has terminated communication with the
    processor. The SPSS Statistics Processor is unavailable.
    

Local fix

  • This was reported to SPSS Development and is expected to be
    addressed in a future release.
    The issue happens when SPSS is running in UNICODE mode ON.
    When you turn off unicode mode and run the XCHART syntax again
    you will get no crash. Please use this as workaround.
    dataset close all.
    new file.
    set unicode = off.
    Another workaround is to shorten the long variable label, this
    will also not crash when running the chart.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * see APAR text                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see APAR text                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue has been addressed in IBM SPSS Statistics version *
    * 27.0.1. Please upgrade to version 27.0.1                     *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH26234

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    Q00

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-09

  • Closed date

    2020-11-24

  • Last modified date

    2020-11-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Q00"}]

Document Information

Modified date:
25 November 2020