IBM Support

PH23167: INCONSISTENT BEHAVIOUR IN THE UNLOCK FUNCTION BETWEEN TASK UI AND STANDARD UI

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APAR status

  • Closed as program error.

Error description

  • Unlock button is missing for locked Questionnaire Template in
    task UI.
    However, a locked Questionnaire Template can still be unlocked
    using the Standard UI.
    So it looks like this feature is inconsistent between the 2
    UI's.
    In previous versions, the Task UI can still unlock the
    Questionnaire Template.
    

Local fix

  • Add QuestionnaireTemplate to the following registry setting:
    /Applications/GRCM/Locks/Display Lock Button
    The drawback to this is that users will be able to lock as well
    as unlock the object
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  INCONSISTENT BEHAVIOUR IN THE UNLOCK FUNCTION BETWEEN TASK  *
    * UI AND STANDARD UI                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH23167

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-11

  • Closed date

    2020-06-19

  • Last modified date

    2020-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
20 June 2020