IBM Support

PH21274: CUSTOM HELPERS BUILT FOR VERSIONS BEFORE 8.0 MAY NOT WORK IN THETASK UI

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APAR status

  • Closed as program error.

Error description

  • Old custom helpers built for the pre-8.0 UI using the Struts
    architecture do not work under the Task UI in versions 8.0 and
    higher.  The page will fail to load and a null pointer exception
    is logged.
    They will still work in the Standard UI, however.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CUSTOM HELPERS BUILT FOR VERSIONS BEFORE 8.0 MAY NOT WORK IN *
    * THE TASK UI                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.1.0.1 Interim Fix 1    *
    * from Passport Advantage. See the following document for      *
    * details on obtaining OpenPages 8.1.0.1 Interim Fix 1:        *
    * https://www.ibm.com/support/pages/openpages-watson-8101-inte *
    * rim-fix-1-0                                                  *
    ****************************************************************
    

Problem conclusion

  • We had to make some changes in our code to fix this and now
    these older custom helpers will work in the Task UI.
    
    Customers should download OpenPages 8.1.0.1 Interim Fix 1 from
    Passport Advantage. See the following document for details on
    obtaining OpenPages 8.1.0.1 Interim Fix 1:
    https://www.ibm.com/support/pages/openpages-watson-8101-interim-
    fix-1-0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH21274

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-21

  • Closed date

    2020-02-27

  • Last modified date

    2020-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
18 May 2020