IBM Support

PH15977: TFUI. OP-03374 ERROR WHEN ADDING SOXDOCUMENT WITH REQUIRED FIELDS

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APAR status

  • Closed as program error.

Error description

  • Description:
    In Task Focused User Interface (TFUI), when you have a creation
    view for SOXDocument and you have required fields, you will not
    be able to create the files due to OP-03374 ? Property
    ?field_name? is required. message.
    
    
    
    Workaround:
    Review the necessity to have required fields in SOXDocument
    object and change the approach to manage it through a workflow.
    
    Prerequisites:
    A)	OpenPages 8.0 with solutions installed
    
    B)	OpenPagesAdministrator using OpenPages Modules 7.4.0 Master
    profile and U.S. English locale
    
    C)	Create the SOXBusEntity task view
    1.	Log in to OpenPages as OpenPagesAdministrator.
    2.	Click on the Open Settings (cogwheel) icon menu at right-top
    side, then click on Manage Views.
    3.	Click on Add New, enter the following and then click on Add.
    a.	Tick the use as default view for this object type for all
    profiles
    b.	Object Type = Business Entity
    c.	Name = Task-SOXBusEntity
    d.	Type = Task
    4.	Click on Add Section, set any name and click on Done
    5.	From left-hand, drag and drop the following inside the
    created section
    a.	From Object Fields, Business Entity Name field
    b.	From Relationship Fields, Grid
    6.	Enter the following and then click on Done
    a.	Any label
    b.	Relationship Type = Children
    c.	Object Type = File
    d.	Fields= File Name, Description, Assignees and Document Type
    7.	Click on Publish
    
    D)	Set SOXDocument field as required
    1.	Log in to OpenPages as OpenPagesAdministrator.
    2.	Switch to Standard UI
    3.	Navigate to Administration > Object Types > SOXDocument >
    OPSS-File > Document Type and click on Edit
    4.	Tick Required and then click on Save
    
    Steps to Reproduce:
    1.	Log in to OpenPages as OpenPagesAdministrator.
    2.	Click on the Primary Menu at left-top side and then in
    Organization > Business Entities
    3.	Click on any business entity
    4.	Click on Add/Update and select any file from your computer
    5.	Provide any Description and click on Upload
    6.	Check error OP-03374 is shown
    
    7.	Refresh the tab or the URL and check the file was not saved.
    
    
    8.	If user doesn?t refresh the tab or URL but click on the
    created file, receives OP-00002 error
    
    
    
    Expected Results:
    The user should be able to set the required fields when creating
    files
    
    Actual Results:
    User receives the error
    
    Error Message:
    OP-03374 Property ?Document Type? is required
    OP-00002 The requested operation could not be completed
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TFUI. OP-03374 ERROR WHEN ADDING SOXDOCUMENT WITH REQUIRED   *
    * FIELDS                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

  • Instead of hard-coding the fields that are editable, we have
    created a mini-task view for the files that uses the applicable
    creation/task view.
    
    Customers should download OpenPages 8.2 from Passport Advantage.
    See the following document for details on obtaining OpenPages
    8.2:
    https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
    on-version-82-passport-advantage
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH15977

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-22

  • Closed date

    2020-06-11

  • Last modified date

    2020-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
12 June 2020