IBM Support

PH15278: UK ENGLISH DATE TIME VALUES DISPLAY WITH "O'CLOCK" WHICH CAN?T BE REMOVED

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APAR status

  • Closed as program error.

Error description

  • For system fields like the creation or last modify date on an
    object, the date/time display is controlled by the user locale.
    For most locales, this is a reasonable format, but for UK
    English, the word o'clock is inserted, which is wrong, as
    "o'clock" is only appropriate following an exact hour, not
    HH:MM:SS.
    The date/time format does not appear to be configurable, despite
    the existence of application text value com.date.time.format.ss,
    which defaults to the format that is being used.
    
    To reproduce:
    Prerequisites:
    Add creation date to a view:
    ? Log in as OpenPagesAdministrator, and switch to the standard
    UI
    ? Go to Administration->Profiles
    ? Click on the current profile (e.g. OpenPages Modules 7.4.0
    Master)
    ? Find and click on SOXIssue
    ? Click the Object Fields section?s Include button
    ? Check the box for Creation Date, scroll down and click Include
    ? Go to the Object Views section and click on Detail
    ? Click Choose Fields, check the box for Creation Date, and
    click Apply
    ? Scroll down and click Save
    
    Create an Issue to demonstrate the problem:
    ? Click Add New, and select Issue as the type
    ? Fill in any required fields, and save
    
    
    
    Steps to Reproduce:
    ? Log in as OpenPagesAdministrator, and switch to the standard
    UI
    ? In the user menu, select My Settings
    ? Change the Locale to U.K. English
    ? Go to Remeditation>Issues
    ? Find the Issue created earlier
    ? Click on the link to open the Detail view
    ? Scroll down to view the Creation Date:
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UK ENGLISH DATE TIME VALUES DISPLAY WITH "O'CLOCK" WHICH     *
    * CAN?T BE REMOVED                                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

  • The time pattern was coming from the Java API. We added
    special-casing to remove the o'clock from the pattern string
    when the locale is en_GB and the timestyle is full.
    
    Customers should download OpenPages 8.2 from Passport Advantage.
    See the following document for details on obtaining OpenPages
    8.2:
    https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
    on-version-82-passport-advantage
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH15278

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-05

  • Closed date

    2020-06-11

  • Last modified date

    2020-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
12 June 2020