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JR32072: INSTALLING DB2 MERGE MODULES ON VISTA SP0 RESULTS IN ERROR: DB2ICRT <APPNAME> BECAUSE A PROCESS WAS NOT CREATED

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APAR status

  • Closed as program error.

Error description

  • When installing DB2 V9.5 with DB2 Merge Modules by
    another application the install will fail on Vista SP0.
    
    The install will work on other Windows XP and Vista service
    packs.
    
    The following error is thrown when installing on Vista sp0:
    
    MSI (s) (9C:20) [10:17:18:175]: Executing op:
    CustomActionSchedule(Action=DB2ConfigClientCA.2BC48F01_561E_4906
    _8321_946A9F5A90AA,ActionType=3073,Source=BinaryData,Target=Perf
    ormClientConfigurationCA,)
    MSI (s) (9C:7C) [10:17:18:191]: Invoking remote custom action.
    DLL: C:\Windows\Installer\MSIB68F.tmp, Entrypoint:
    PerformClientConfigurationCA
    1: Updating global profile registry
    1: Configuring DB2 instances
    1: Command to be run: "C:\Program
    Files\<IBM>\<application>\SQLLIB\bin\db2icrt.exe
    <application>".
    1: ERROR:The installation program is unable to obtain an exit
    code for the command "C:\Program Files\<IBM>\<application>
    for
    DB2 4.5\SQLLIB\bin\db2icrt.exe <application>" because a
    process was
    not created. If the problem persists contact a technical service
    representative.
    1: ERROR:An error occurred while creating the instance
    "<application>". The return code is "5082". Create the
    instance manually using the command "db2icrt".
    MSI (s) (9C:20) [10:17:30:925]: Executing op:
    ActionStart(Name=DB2BCEnvUpdatesCA.2BC48F01_561E_4906_8321_946A9
    F5A90AA,,)
    Action 10:17:30:
    DB2BCEnvUpdatesCA.2BC48F01_561E_4906_8321_946A9F5A90AA.
    
    Running db2icrt <instancename> works successfully when you do it
    outside the install.
    

Local fix

  • Create the DB2 instance after installation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * WINDOWS VISTA SP0                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When installing DB2 V9.5 with DB2 Merge Modules by           *
    *                                                              *
    * another application the install will fail on Vista SP0.      *
    *                                                              *
    *                                                              *
    *                                                              *
    * The install will work on other Windows XP and Vista service  *
    *                                                              *
    * packs.                                                       *
    *                                                              *
    *                                                              *
    *                                                              *
    * The following error is thrown when installing on Vista sp0:  *
    *                                                              *
    *                                                              *
    *                                                              *
    * MSI (s) (9C:20) [10:17:18:175]: Executing op:                *
    *                                                              *
    * CustomActionSchedule(Action=DB2ConfigClientCA.2BC48F01_561E_49
    *                                                              *
    * _8321_946A9F5A90AA,ActionType=3073,Source=BinaryData,Target=Pe
    *                                                              *
    * ormClientConfigurationCA,)                                   *
    *                                                              *
    * MSI (s) (9C:7C) [10:17:18:191]: Invoking remote custom       *
    * action.                                                      *
    * DLL: C:\Windows\Installer\MSIB68F.tmp, Entrypoint:           *
    *                                                              *
    * PerformClientConfigurationCA                                 *
    *                                                              *
    * 1: Updating global profile registry                          *
    *                                                              *
    * 1: Configuring DB2 instances                                 *
    *                                                              *
    * 1: Command to be run: "C:\Program                            *
    *                                                              *
    * Files\<IBM>\<application>\SQLLIB\bin\db2icrt.exe             *
    *                                                              *
    * <application>".                                              *
    *                                                              *
    * 1: ERROR:The installation program is unable to obtain an     *
    * exit                                                         *
    * code for the command "C:\Program Files\<IBM>\<application>   *
    *                                                              *
    * for                                                          *
    *                                                              *
    * DB2 4.5\SQLLIB\bin\db2icrt.exe <application>" because a      *
    *                                                              *
    * process was                                                  *
    *                                                              *
    * not created. If the problem persists contact a technical     *
    * service                                                      *
    * representative.                                              *
    *                                                              *
    * 1: ERROR:An error occurred while creating the instance       *
    *                                                              *
    * "<application>". The return code is "5082". Create the       *
    *                                                              *
    * instance manually using the command "db2icrt".               *
    *                                                              *
    * MSI (s) (9C:20) [10:17:30:925]: Executing op:                *
    *                                                              *
    * ActionStart(Name=DB2BCEnvUpdatesCA.2BC48F01_561E_4906_8321_946
    *                                                              *
    * F5A90AA,,)                                                   *
    *                                                              *
    * Action 10:17:30:                                             *
    *                                                              *
    * DB2BCEnvUpdatesCA.2BC48F01_561E_4906_8321_946A9F5A90AA.      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Version 9.5 Fixpak 5.                             *
    ****************************************************************
    

Problem conclusion

  • Problem first fixed in Version 9.5 Fixpak 5.
    

Temporary fix

  • Create the DB2 instance after installation
    

Comments

APAR Information

  • APAR number

    JR32072

  • Reported component name

    DB2 UDB ESE WIN

  • Reported component ID

    5765F4101

  • Reported release

    950

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-02-17

  • Closed date

    2010-01-18

  • Last modified date

    2010-01-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DB2 UDB ESE WIN

  • Fixed component ID

    5765F4101

Applicable component levels

  • R950 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEPGG","label":"DB2 for Linux, UNIX and Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"950","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
18 January 2010