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IV92376: OFFENSES CAN SOMETIMES NOT GENERATE WHEN A RULE RESPONSE TO CREATE A NEW OFFENSE INDEXED BY HOSTNAME (CUSTOM) IS CONFIGU

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:Ø
    It has been observed that Offenses can sometimes fail to
    generate when rules are triggered that have a defined rule
    action to create a new offense indexed by Hostname (custom)
    [existing Custom Event Property].
    
    When these situations occur:
    Viewing the details of the Event displays that the rule did
    successfully match, but no offense is generated by QRadar.
    

Local fix

  • Create a new Custom Event Property (CEP) using the same regex
    and details as the existing CEP and use the new CEP in the
    rule.
    Offenses should then be generated when the configured rule is
    fired.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.2.8 patch
    12, 7.3.1 patch 8 and 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.2.8 patch
    12, 7.3.1 patch 8 and 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV92376

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    727

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-18

  • Closed date

    2019-03-07

  • Last modified date

    2019-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"727","Edition":""}]

Document Information

Modified date:
07 March 2019