APAR status
Closed as program error.
Error description
During a QRadar xx48 ISO appliance build: Attempting to apply a valid and verified xx48 appliance Activation Key to a QRadar xx48 appliance with 128GB RAM (or any value less than 256GB) during the ISO build process fails with an "invalid activation key" error.
Local fix
Contact Support for a possible workaround that might address this issue in some instances.
Problem summary
During a QRadar xx48 ISO appliance build: Attempting to apply a valid and verified xx48 appliance Activation Key to a QRadar xx48 appliance with 128GB RAM (or any value less than 256GB) during the ISO build process fails with an "invalid activation key" error.
Problem conclusion
This issue was resolved with QRadar/QRM/QVM/QRIF 7.3.0
Temporary fix
Comments
APAR Information
APAR number
IV91071
Reported component name
QRADAR SOFTWARE
Reported component ID
5725QRDSW
Reported release
728
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-11-28
Closed date
2017-04-11
Last modified date
2017-04-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
QRADAR SOFTWARE
Fixed component ID
5725QRDSW
Applicable component levels
R730 PSY
UP
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Document Information
Modified date:
11 April 2017