IBM Support

IV90332: APPLYING A PATCH REVISION TO A QRADAR MANAGED HOST IN A DEPLOYMENT PRIOR TO THE CONSOLE IS ALLOWED TO OCCUR

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APAR status

  • Closed as program error.

Error description

  • QRadar's documented patching process steps state that the
    Console be patched successfully prior to patching any attached
    Managed Host.
    The patch framework currently allows the install of a QRadar
    patch revision onto a QRadar Managed Host prior to the Console
    being patched.
    When this situation occurs, the Managed Host can expereince
    various states of instability including required processes not
    starting.
    

Local fix

  • If a QRadar environment has experinced this state of patching
    order and the Managed Host is not working as expected, contact
    Support for a possible workaround that might address this issue
    in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV90332

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    727

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-27

  • Closed date

    2020-11-27

  • Last modified date

    2020-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"727"}]

Document Information

Modified date:
28 November 2020