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IV79236: UNABLE TO NAVIGATE THROUGH AN OFFENSE, EVENT DETAIL, AND THEN INTO THE RULE WIZARD

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APAR status

  • Closed as program error.

Error description

  • Unable to navigate through an Offense, Event Detail, and into
    the Rule Wizard.
    A blank pop-up window is displayed instead of the Rule Wizard
    when following these steps:
    QRadar User Interface, Offenses, open an Offense, Events
    button, double click an Event from the list, double click an
    option from within the 'Additional Information' section and the
    Rule Wizard should open.  Only a blank window is displayed.
    

Local fix

  • After navigating to the event summary screen from within an
    Offense in the example above, there is now a search cursor
    created for that event search.  Return to the main QRadar
    window, navigate to Log Activity, Search, Manage Search Results
    and that search will be visible in the list.  Navigating in the
    same manner through the event search results allows access to
    the Rule Wizard successfully.
    

Problem summary

  • This issue was resolved with QRadar/QRM/QVM/QRIF 7.2.8
    

Problem conclusion

  • This issue was resolved with QRadar/QRM/QVM/QRIF 7.2.8
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV79236

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    725

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-11-26

  • Closed date

    2016-09-28

  • Last modified date

    2016-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R728 PSY

       UP

[{"Business Unit":{"code":"BU008","label":"Security"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"725","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
28 September 2016