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IV73227: INTERMITTENT AND/OR FREQUENT QRADAR SYSTEM NOTIFICATIONS: 'ACCUMULATOR FALLING BEHIND'

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APAR status

  • Closed as program error.

Error description

  • System Notifications containing WARN messages similar to the
    following might be visible intermittently in the QRadar User
    Interface:
    'Accumulator is falling behind.  The accumulator was unable to
    aggregate all events/flows for this interval'.
    
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    
    [accumulator.accumulator] [AccumulationService]
    com.q1labs.cve.accumulation.AccumulationService: [WARN]
    [NOT:0310004100][127.0.0.1/- -] [-/- -]Interval processing time
    (381 seconds) exceeded threshold (60 seconds)
    

Local fix

  • Contact Support for a possible fix that may work in some
    instances.
    

Problem summary

  • This issue was resolved with QRadar 7.2.7
    

Problem conclusion

  • This issue was resolved with QRadar 7.2.7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV73227

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-05-12

  • Closed date

    2016-06-27

  • Last modified date

    2016-06-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R727 PSY

       UP

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Document Information

Modified date:
27 June 2016