IT45154: EXPORT PERFORMANCE DATA IN JAPANESE LANGUAGE: CSV AND HTML HAS GARBLED CHARACTERS

IBM Spectrum Control 5.4.13.1 - Windows Server
IBM Spectrum Control 5.4.13.1 - Linux Server
IBM Spectrum Control 5.4.13.1 - AIX Server

APAR status

• Closed as program error.

Error description

• Exported performance reports in Japanese language, contains
  Garbled character
  ??	??????????	??		???? (%)	?????? (GiB)	??????? (GiB)	???????
  (%)			????	?????	?????	????? (%)	??????? (%)	Tier ??? (%)
  Pool1	XXXXXXX	?????		94	3,647.00		0	63,887.00	60,240.00	??	2	??
  ?????????		0.00% (0.00 GiB)	Tier 1 ???????: 63,887.00 GiB (100%)
  Pool2	XXXXXXX	?????		91	5,788.00		0	66,031.00	60,243.00	??	3	??
  ?????????		0.00% (0.00 GiB)	????? HDD ??: 66,031.00 GiB (100%),
  Pool1	XXXXXXX	?????		2	60,610.12		1.05	61,689.06	1,078.93	??	4
  ???????????		98.21% (11,915.31 GiB)	Tier 0 ???????: 186,188.00 G
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control users exporting performance data in     *
  * double-byte character                                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Spectrum Control, the exported performance reports in     *
  * Japanese language contains Garbled characters                *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The fix for this problem addresses the CSV and HTML exported
  data.  If attempting to export into PDF format the problem still
  exists as a permanent limitation.  Suggested workaround is to
  export to CSV or HTML and then print that file as a PDF file.
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Spectrum Control 5.4.13   [ 5.4.13-IBM-SC ]
  ( release target 1Q 2025 / January )
  https://www.ibm.com/support/pages/node/359939
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels