IT42853: MQ appliance M2002 migration from 9.2 to 9.3 fails if a floatingIP address is assigned to a subset of HA queue mgrs

APAR status

• Closed as program error.

Error description

• MQ appliance M2002 migration from MQ 9.2.x/9.2.x.x to
  9.3.0.x/9.3.x firmware fails when a floating IP is assigned to a
  subset of configured HA QMs.  On encountering the issue, the
  user is likely to see one or more of the following symptoms.
  
  * HA queue managers for which the appliance is the preferred
  location do not automatically start on the appliance.
  * A failure data capture (FDC) file with probe ID XC022001 and
  Major Errorcode aplE_HA_INIT_FAILED is created
     in the mqerr: filesystem when the appliance reboots after
  installing the new firmware.
  
    Product Long Name :- IBM MQ Appliance
    Installation Name :- MQAppliance      (1)
    Probe Id          :- XC022001
    Component         :- xcsDisplayMessage
    Program Name      :- mqdpinit
    Thread Name       :- ProcessInit
    Major Errorcode   :- aplE_HA_INIT_FAILED
    Probe Description :- AMQ6125E: An internal IBM MQ Appliance
  error has
     occurred.
  * Attempting to move queue managers to the current appliance
  manually, using the sethagrp -u [qmgr]
      command, reports:
         High availability configuration of [qmgr] already
  migrated
         The sethagrp command succeeded
       but the queue manager does not start on the local
  appliance.
  

Local fix

• Contact IBM support for assistance in resolving the issue.
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users migrating MQ appliance M2002 from MQ 9.2.x/9.2.x.x to
  9.3.x/9.3.x.x
  
  
  Platforms affected:
  MultiPlatform
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  A defect in handling floating IP caused failure in the
  migration.
  

Problem conclusion

• MQ appliance code has been modified to resolve the problem in
  migration.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version    Maintenance Level
  v9.3 LTS   9.3.0.3
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MQ APPLIANCE M2

• Fixed component ID

  5900ALJ00

Applicable component levels