IT39325: EXCESSIVE PORT CONGESTION INDEX ALERTS FOR CISCO SWITCHES

APAR status

• Closed as program error.

Error description

• An internal change in calculations resulted in Storage Insights
  logging excessive port congestion index alerts for Cisco
  switches.
  
  ____________________________________________________
  The defect is against component:  5608TPCSI
  Server/Manager build/release:  5.4.x
  Problem as described by customer:  too many port congestion
  index alerts for Cisco switches
  Initial customer impact (low/med/high):  med
  

Local fix

• Review this technote for suggestions to fine-tune the alert:
  
  How can I reduce the port congestion index alerts? Are
  these a real concern?
  
  https://www.ibm.com/support/pages/node/6603733
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Cisco switches         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * An internal change in calculations resulted in Storage       *
  * Insights                                                     *
  * logging excessive port congestion index alerts for Cisco     *
  * switches.                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q24   [ 54X-IBM-SI ]
  ( release target 4Q 2024 / October )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels