IBM Support

IT39093: Queue still damaged after being recovered from media image. FDC probe AQ123002 with arcE_OBJECT_DAMAGED error code

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a Queue Manager was restarted it detected that a queue was
    damaged
    The queue was recovered from its media image, but when the queue
    
    manager
    attempted to open the queue it detected that the queue was
    still damaged.  A failure data capture (FDC) record was written
    with the following information :
    
    
    +---------------------------------------------------------------
    
    --------------+
    |              |
    | IBM MQ First Failure Symptom Report
                                           |
    | =========================================
                                     |
    |              |
    | Operating System  :- AIX 7.2
                                                  |
    | PIDS              :- 5724H7251
                                                |
    | LVLS              :- 9.1.4.0
                                                  |
    | Product Long Name :- IBM MQ for AIX
                                           |
    | Vendor            :- IBM
                                                      |
    | O/S Registered    :- 1 (libmqmcs_r.a(shr.o))
                                  |
    | Data Path         :- /var/mqm
                                                 |
    | Installation Path :- /usr/mqm
                                                 |
    | Installation Name :- Installation2    (2)
                                     |
    | License Type      :- Production
                                               |
    | Probe Id          :- AQ123002
                                                 |
    | Application Name  :- MQM
                                                      |
    | Component         :- aqqLoadMsgHdr
                                            |
    | SCCS Info         :-
    /build/slot1/p910_P/src/lib/lqm/amqaqqoa.c,            |
    | Line Number       :- 413
                                                      |
    | Build Type        :- IKAP - (Production)
                                      |
    | Program Name      :- amqzlaa0
                                                 |
    | Arguments         :- -mqma -fip0
                                              |
    | Addressing mode   :- 64-bit
                                                   |
    | LANG              :- C
                                                        |
    | Process           :- 5898722
                                                  |
    | Thread            :- 51    SharedAgent
                                        |
    | QueueManager      :- qma
                                                      |
    | SubpoolName       :- qma
                                                      |
    | UserApp           :- FALSE
                                                    |
    | ConnId(1) IPCC    :- 170
                                                      |
    | ConnId(2) QM      :- 144
                                                      |
    | Last HQC          :- 2.10.20-3031040
                                          |
    | Last HSHMEMB      :- 2.10.20-1222528
                                          |
    | Last ObjectName   :-
                                                          |
    | Major Errorcode   :- arcE_OBJECT_DAMAGED
                                      |
    | Minor Errorcode   :- OK
                                                       |
    | Probe Type        :- INCORROUT
                                                |
    | Probe Severity    :- 2
                                                        |
    | Probe Description :- AMQ6125E: An internal IBM MQ error has
    occurred.       |
    | FDCSequenceNumber :- 2
                                                        |
    |              |
    +---------------------------------------------------------------
    
    --------------+
    
    MQM Function Stack
    zlaMainThread
    zlaProcessMessage
    zlaProcessMQIRequest
    zlaMQOPEN
    zsqMQOPEN
    kpiMQOPEN
    kqiOpenIt
    kqiOpenQueue
    apiLoadQueue
    aqmLoadQueue
    aqhLoadQueue
    aqhLoadMsgChain
    aqhLoadMsg
    aqqLoadMsgHdr
    xcsFFST
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    MQ users with queue managers using linear logging, who record
    media images of queues which contain messages with differing
    priority values.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A defect in MQ media image logic could cause the queue manager
    to record a corrupt
    media image for the queue. When the queue was recovered, it was
    restored from the bad media image and so was still damaged after
    recovery.
    

Problem conclusion

  • The IBM MQ media image logic has been corrected.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.1 LTS   9.1.0.11
    v9.x CD    9.1.5
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39093

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7271

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-16

  • Closed date

    2021-12-21

  • Last modified date

    2023-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7271

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
05 December 2023