IBM Support

IT29348: DB2SUPPORT MIGHT NOT COLLECT DB2DIAG.N.LOG IN DIAGPATH.

Fixes are available

Db2 Version 11.1 Mod 4 Fix Pack 6 for Linux, UNIX, and Windows
Db2 Version 11.1 Mod 4 Fix Pack 6 for Linux, UNIX, and Windows

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APAR status

  • Closed as program error.

Error description

  • The db2support tool might not collect db2diag.n.log in the
DIAGPATH if no "db2diag.log" exists on the path.
The following scenario illustrates how the problem happens.

1. Update DIAGSIZE and DIAGPATH.

$ db2 attach to <instance_name>
$ db2 update dbm cfg using DIAGSIZE 10
$ db2 update dbm cfg using DIAGPATH /work/db2dump

2. Run db2support to collect diagnostics.

$ db2support . -f

The db2support.zip file does not contains DB2DUMP directory.

Local fix

  • Please create "db2diag.log" file in the DIAGPATH.
For example:
$ touch <diag_path>/db2diag.log
If the file already exists please use the same command to change
the creation timestamp of the file to the current time.

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users on DB2 v111 FP5 and earlier                        *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to&#160;db2 v111 m4 FP6 or apply any Local Fix available. *
****************************************************************

Problem conclusion

  • First Fixed in db2 v111 m4 FP6

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT29348
    • 

  • Reported component name
    DB2 FOR LUW
    • 

  • Reported component ID
    DB2FORLUW
    • 

  • Reported release
    B10
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-06-05
    • 

  • Closed date
    2021-03-15
    • 

  • Last modified date
    2021-03-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DB2 FOR LUW
    • 

  • Fixed component ID
    DB2FORLUW
    • 



Applicable component levels


    

  • RB10  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEPGG","label":"DB2 for Linux- UNIX and Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.1","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 May 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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