IJ45829: RULE WIZARD CANNOT TRANSITION TO THE NEXT PAGE PROPERLY WHEN RULE RESPONSE UPDATES A REFERENCE TABLE

APAR status

• Closed as program error.

Error description

• Users who create or modify existing rules in Rule Wizard can
  experience an issue where they cannot transition beyond the Rule
  Response interface when they click 'Next'. This issue applies to
  rules that as a rule response attempt to update a reference
  table. Clicking next takes users back to the Rule Response page
  and users are unable to save the rule change.
  
  Users on QRadar 7.5.0 Update Package 4 and 7.5.0 Update Package
  5 reported this user interface issue.
  
  No errors are displayed in the Rule Response screen, but a
  'session must be in bounds' error is logged in qradar.error.
  
  [tomcat.tomcat] [[email protected] (1800) /console/do/rulewizard]
  com.q1labs.frameworks.session.SessionContext: [ERROR]
  [NOT:0000003000][-/- -] [-/- -]Session must be in the bounds of
  a transaction to access jpa/jdbc resources. Session Id:
  dc9846db-2739-401a-aaf8-7d56e00eacd3
  [tomcat.tomcat] [[email protected] (1800) /console/do/rulewizard]
  java.lang.IllegalStateException
  [tomcat.tomcat] [[email protected] (1800) /console/do/rulewizard]
  at com.q1labs.frameworks.session.JPASessionDelegate.checkTX(JPA
  SessionDelegate.java:307)
  

Local fix

• No workaround available. APARs identified as 'No workaround
  available' require a software delivery to resolve.
  Administrators can subscribe to the APAR to receive updates when
  software releases are published for this issue.
  

Problem summary

• The user interface issue where the Next button did not behave as
  expected when adding a reference table update in a rule response
  is corrected in mutlipe releases. Adminsitrators can upgrade to
  either QRadar 7.5.0 Update Package 6 IF2 or QRadar 7.5.0 Update
  Package 7 where the issue is resolved.
  

Problem conclusion

• This issue is resolved in the following releases:
  
  - QRadar 7.5.0 Update Package 7.
  - QRadar 7.5.0 Update Package 6 Interim Fix 2.
  
  To view all issues in this release, see the QRadar Software 101
  page (https://www.ibm.com/community/qradar/home/software/).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  QRADAR SOFTWARE

• Fixed component ID

  5725QRDSW

Applicable component levels