IBM Support

IJ44726: 'TOP CATEGORY TYPE' DASHBOARD CAN CAUSE PERFORMANCE ISSUES, LEADING TO TOMCAT (UI) INSTABILITY

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APAR status

  • Closed as program error.

Error description

  • 'Top Category Types' Dashboard to list Offense types can
cause user interface instability, potentially leading to issues
loading pages when multiple users open the Dashboard.

This issue can occur when QRadar is configured with more than
1000 networks defined where users have access to view All
Networks in the Security Profile without any network or
precedence permissions set.

When multiple users click the Dashboard, the thousands of
networks, times the number of users attempting to draw the
offense type data can cause the system to attempt to render
millions of rows of data. This can lead to performance issues
and user interface instability.

Local fix

  • User can manually remove the 'Top Category Type' dashboard if
user interface stability is an issue.

OR

Contact Support for a possible workaround that might address
this issue in some instances.

Problem summary

  • This issue has been resolved in QRadar 7.5.0 Update Package 6.

Problem conclusion

  • This issue has been resolved in QRadar 7.5.0 Update Package 6.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ44726
    • 

  • Reported component name
    QRADAR SOFTWARE
    • 

  • Reported component ID
    5725QRDSW
    • 

  • Reported release
    750
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-12-29
    • 

  • Closed date
    2023-06-26
    • 

  • Last modified date
    2023-06-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    QRADAR SOFTWARE
    • 

  • Fixed component ID
    5725QRDSW
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Line of Business":{"code":"LOB24","label":"Security Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 June 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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