APAR status
Closed as program error.
Error description
The Name Value Pair (NVP) parser for events can experience issues where payloads do not parse as expected. This issue can can cause incorrectly truncated payloads, issues with Custom properties where N/A is displays, or even cause performance problems on some appliances where a lot of parsing for NVP pairs occurs. Administrators who use a lot of Name Vair Pair parsing for events should review for truncated payloads or issues where Custom Event Properties unexpectely display N/A in the user interface. When this issue occurs, the following error can display in /var/log/qradar.log: java.lang.StringIndexOutOfBoundsException: begin 5, length 4 at java.lang.String.substring(String.java:2716) at com.q1labs.core.util.namevaluepair.NameValuePairParser.parseNVPP ayload(NameValuePairParser.java:80) at com.q1labs.core.util.namevaluepair.NameValuePairUtil.extractName ValuePairMap(NameValuePairUtil.java:47) at com.q1labs.core.shared.ariel.ArielPropertyNameValuePairExpressio nDefinition.parse(ArielPropertyNameValuePairExpressionDefinition .java:8 at com.q1labs.core.shared.ariel.CustomProperty.parse(CustomProperty .java:256) at com.q1labs.core.shared.ariel.CustomProperty.parse(CustomProperty .java:213)
Local fix
No workaround available. APARs identified as 'No workaround available' require a software delivery to resolve. Administrators can subscribe to the APAR to receive updates when software releases are published for this issue.
Problem summary
This issue has been resolved in QRadar 7.5.0 Update Package 6.
Problem conclusion
This issue has been resolved in QRadar 7.5.0 Update Package 6.
Temporary fix
Comments
APAR Information
APAR number
IJ44661
Reported component name
QRADAR SOFTWARE
Reported component ID
5725QRDSW
Reported release
743
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-12-19
Closed date
2023-06-26
Last modified date
2023-06-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
QRADAR SOFTWARE
Fixed component ID
5725QRDSW
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"743","Line of Business":{"code":"LOB24","label":"Security Software"}}]
Document Information
Modified date:
26 June 2023