IBM Support

IJ36269: QRADAR "PATCH SUCCESSFUL WITH ERRORS" FAILING ON "...9804.INSTALL" FILE

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APAR status

  • Closed as program error.

Error description

  • The QRadar patching process can complete but fail on
    '...9804.install' ("Patch successful with errors") when a
    Managed Host is removed from the deployment prior to
    patching as there is a deleted record in the database that the
    9804.install file is expecting during the patching process.
    The error is benign and can be safely ignored in these
    instances.
    

Local fix

  • The "patch was successful with errors" in these instances is
    benign and can be safely ignored.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.5.0 FixPack
    1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.5.0 FixPack
    1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ36269

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    743

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-24

  • Closed date

    2022-02-22

  • Last modified date

    2022-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"743"}]

Document Information

Modified date:
23 February 2022