IBM Support

IJ32896: QRADAR PATCH PRE-TEST CAN FAIL DUE TO CHECK_YUM.SH ISSUES WHEN WINCOLLECT 7.3.XX INSTALLED

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APAR status

  • Closed as program error.

Error description

  • The QRadar patch pre-test can fail when the check_yum.sh pretest
    does not clean out the old yum cache.
    
    This can occur when WinCollect 7.3.1-XX has been installed
    prior to the QRadar patch attempt.
    Messages similar to the following might be visible when this
    issue occurs:
    [INFO](testmode) Not using downloaded
    qradar-upgrade-local/repomd.xml because it is older than what we
    have:
     Current   : Wed Apr 28 16:45:33 2021
     Downloaded: Tue Mar 23 18:56:37 2021
    

Local fix

  • Clean the yum cache to allow the patch to run successfully:
    Mount the 7.4.2 FP3 patch and run the following command:
    
    /media/updates/supplementary_scripts/run_yum.py --baseurl
    /media/updates/repo --clean all
    
    NOTE: the above is one command
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.5.0 FixPack
    1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.5.0 FixPack
    1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ32896

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    742

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-27

  • Closed date

    2022-02-22

  • Last modified date

    2022-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"742"}]

Document Information

Modified date:
23 February 2022