IBM Support

IJ32519: ALERT BOX 'ERRORFETCHINGCERTIFICATEDATATITLE' POP UP WHEN USING LOG SOURCE MANAGEMENT APP (LSM) V7.0.0

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APAR status

  • Closed as program error.

Error description

  • The Log Source Management app (LSM) v7.0.0 can display an alert
    box similar to the following:
    "ErrorFetchingCertificateDataTitle"
    This message is generated when an API call returns null and is
    not handled properly by the LSM app.
    

Local fix

  • Close the Alert if it appears.
    The LSM app continues to function as expected.
    

Problem summary

  • This issue was fixed in QRadar Log Source Management App v7.0.1.
    

Problem conclusion

  • This issue was fixed in QRadar Log Source Management App v7.0.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ32519

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-05

  • Closed date

    2021-05-19

  • Last modified date

    2021-05-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"740"}]

Document Information

Modified date:
20 May 2021